HIPAA compliant
Encryption in transit and at rest, access controls and audit logs, on infrastructure built for protected health information.

A fifty-minute session can cost another hour: the structured note, the summary, the documentation a payer will accept without asking twice. None of that is the work you trained for, and all of it waits for you after the last client leaves.

Encryption in transit and at rest, access controls and audit logs, on infrastructure built for protected health information.
Signed on every account from the day you sign up, free trial included, so the agreement is in place before your first real session. No enterprise contract and no sales call.
The recording is used to write the note and then destroyed, so there is no audio library sitting on a server. The record is the note you reviewed and signed, and that stays yours.
What your clients say is never used to train models, ours or anyone else's. It is written into the contract you sign, where a privacy policy cannot reach.
Every kind of mental health practice writes notes differently. Pick the one that sounds like your week.
Therapists, psychologists, LPCs, LCSWs
Psychiatrists, PMHNPs, medication management
Teams of three to thirty
Substance use treatment
LMFTs and systemic work
Play therapy, school-age work
IOP, PHP and open groups
Phase-based protocols
Not on this list? It works the same for trainees, school counselors and anyone writing a progress note after a session.
What comes back
A weekly individual session for generalized anxiety, in DAP. The headings are the ones you set. The content comes from what was said in the room.
This is how it transcribes
Illustrative example. No real client data. You review and sign every note, and you can rewrite the same session as BIRP or SOAP without recording again.

Start with a 7-day free trial, no card needed. Then one simple plan at $34.99 a month, with every feature included and nothing held back for a higher price.
7-day trial
7 days free · no card
No credit card required.
Monthly
per user, billed monthly
$34.99/month
per user, billed monthly
Discount applies for your first 3 months, then $34.99/month.
No hidden fees. Cancel anytime.
ClinicFrame writes DAP notes and BIRP notes natively, plus SOAP notes, intake assessments, treatment plan updates and session progress notes. If your documentation does not fit any of those, you build a custom template section by section, name the sections the way you already name them, and reuse it on every session. A group practice can share one template across the whole team, so charts read the same whoever wrote them. You choose the format per session, so an intake and a twenty-minute check-in do not come out looking alike.
Yes, and no bot joins the call. There is no extra participant in the waiting room, no name in the attendee list and nothing for your client to wonder about mid-session. It works the same in person, with a laptop or phone on the desk, and you can also dictate after the session if you would rather have nothing running while you work. You still ask for consent, the same as with any recording, and after that it is a laptop on the desk rather than a third party in the room.
ClinicFrame runs on HIPAA-compliant infrastructure with a signed BAA on every account from the day you sign up, free trial included, so you are covered before your first real session and there is no enterprise contract or sales call to get there. That matters more than it sounds: using any scribe with client information before the BAA is in place is itself a HIPAA violation, which is why we do not hold it back for a paid plan. The session audio is never stored: it is used to write the note and then destroyed, so there is no audio library on a server. What remains is the note you reviewed and signed, which is your clinical record. Client content is never used to train models, ours or anyone else's, and that is written into the agreement you sign, not only into a privacy policy. This is practical guidance, not legal advice.
Yes, and it is worth getting right rather than fast. Consent is yours to obtain, to the standard your license and your state set. Several states require every party to consent, among them California, Washington, Illinois, Pennsylvania, Massachusetts, Maryland and Florida, so your own agreement to record is not enough there. In couples, family and group work each person in the room consents, not only the person who booked the appointment. Two things make that conversation short: nothing joins the call, so there is no participant to explain, and the session audio is destroyed once the note is written, so what you are asking permission for is a clinical note rather than a recording that outlives the session. None of this is legal advice.
Yes. Speakers are labeled separately, so a couples or family session does not collapse into one voice and you can still tell who said what when you write the note. For group therapy you can produce a group note plus an individual note for each participant, which is the part that takes longest by hand. Multi-person sessions are where a scribe saves the most time, because the volume of what was said is highest exactly when your memory of it is worst.
The session is saved while it runs, not at the end. If the app closes, the laptop sleeps or the connection drops, it comes back where it was instead of leaving you to rebuild fifty minutes from memory. Whatever happens, we never lose a transcript of yours. It is the difference people notice most after having lost one somewhere else.
The clinical note carries what reviewers look for: date, duration, session type, presenting concerns, interventions, client response and plan, in the format your practice uses, which is what supports medical necessity when a claim is questioned. Whether a specific claim is approved is between you and the payer, but the documentation is not the weak link. And yes, you review and sign every note, the same as one you typed yourself. The clinical judgment stays with you: this is documentation support, not a second clinician.
There is a 7-day free trial with no card required. After that it is $34.99 per user per month with unlimited sessions, or $27.99 per month billed yearly. The BAA is included on every account, and so is every feature: no higher tier holds back the note format you needed.
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