Heidi Health currently costs $0 for Free, or $110 per user each month for Clinician when billed yearly. The Clinician month-to-month rate is $150. Teams uses custom pricing.
Those US prices were checked on September 12, 2026. Heidi says applicable sales taxes are excluded. The annual Clinician option totals $1,320, while 12 monthly payments total $1,800.
Price alone does not identify the right plan. The real dividing lines are advanced-action credits, templates, Evidence functions, team controls, EHR access, contract terms, and correction work.
This page focuses on Heidi's plans and usable cost. For a vendor shortlist, use our Heidi Health alternatives guide. For category pricing, see the cheapest AI medical scribes.
Heidi Health Pricing at a Glance
Heidi's live US pricing page has a USD selector and separate yearly and monthly controls. That distinction matters because both Clinician amounts appear in current search results.
| Plan | Published US price | 12-month subscription cost | Main capacity boundary | Main workflow gate |
|---|---|---|---|---|
| Free | $0 | $0 | Unlimited standard notes, 10 shared advanced credits monthly | Limited customization and advanced actions |
| Clinician annual billing | $110 per user monthly equivalent | $1,320 before applicable taxes | Unlimited paid credits under current help guidance | Individual workflow and limited partner-dependent EHR access |
| Clinician monthly billing | $150 per user each month | $1,800 across 12 payments | Same current Clinician feature tier | Lower prepaid commitment, higher annual total |
| Teams | Custom quote | Requires written terms | Depends on seats, roles, and contract | Team controls, broader integrations, SSO, and governance |
The annual totals are arithmetic from the live prices. They are not quotes. Taxes, regional offers, existing-account terms, discounts, and negotiated services may change the invoice.
Why Current Heidi Prices Look Inconsistent
Current search results show $100, $110, and $150 for Heidi Clinician. These figures can describe different regions, billing cycles, or publication dates. They should not be averaged.
The live US page resolves the current public self-serve rates. It shows $110 per user monthly with yearly billing selected. It shows $150 when monthly billing is selected.
Heidi displays a $480 saving for annual billing. The arithmetic matches: $1,800 for 12 monthly payments minus $1,320 for the annual option equals $480.
The $110 amount is a monthly equivalent, not a monthly commitment. Confirm the charge timing, total, taxes, renewal date, and plan name on the actual checkout screen.
What the Free Plan Really Includes
Heidi Free is not a short trial under the current materials. The current plan guide describes unlimited transcription and note generation with standard templates.
Free also includes unlimited standalone Evidence queries with citations. Tasks and basic personalization are included. The practical limit appears when the workflow uses advanced functions.
Free provides 10 paid credits each month. One shared pool covers advanced templates, Ask Heidi, custom documents, form filling, patient and session linking, and advanced in-session actions.
A customized standard template becomes an advanced template. A clinician who generates notes with a custom structure can therefore consume the pool faster than someone using untouched standard templates.
When the pool is exhausted, Heidi says standard-template notes and standalone Evidence remain available. The advanced functions pause until the next reset. This makes Free a real workflow with a specific boundary.
| Monthly advanced use | Likely Free-plan result | Question to verify |
|---|---|---|
| Standard templates only | Core note generation remains unlimited | Does the standard output match required sections? |
| Five custom-template notes and five edits | The 10-credit pool may be fully used | Which exact action consumes each credit? |
| Repeated custom notes across a full clinic week | Clinician may be the relevant comparison | Can a standard template support the approved record? |
| Team sharing or centralized management | Free does not cover the required organization workflow | Which users need paid seats and which roles are non-billable? |
These examples illustrate capacity. They do not predict one account's counter. Review Heidi's credit definitions and watch the usage shown inside the account.
Clinician: Annual Savings Versus Flexibility
Clinician adds unlimited advanced templates, documents, personalization, and Ask Heidi under current help guidance. It also includes paid Evidence functions, source controls, priority support, and in-session features where available.
The annual option lowers the listed rate by $40 per user each month. Across a year, that is $480. The tradeoff is a larger commitment to one workflow.
Monthly billing costs more but limits prepaid exposure. It can be the clearer choice while the practice measures correction time, transfer work, support, device fit, and specialty output.
Paying annually does not improve note quality. It changes cash cost and renewal exposure. Prepayment is defensible only after the complete workflow performs acceptably in representative use.
Subscription Cost per Completed Note
Per-note arithmetic can normalize different visit volumes. It is useful, but incomplete. Every example below excludes review, correction, transfer, governance, taxes, and downtime.
| Completed notes each month | Clinician annual-billing equivalent | Clinician monthly | Interpretation |
|---|---|---|---|
| 40 | $2.75 per note | $3.75 per note | Free may remain relevant if standard templates are sufficient |
| 80 | $1.38 per note | $1.88 per note | Advanced-action need matters more than volume alone |
| 160 | About $0.69 per note | About $0.94 per note | Small correction differences can exceed the subscription spread |
| 240 | About $0.46 per note | $0.63 per note | Team and EHR gates can still require a quote |
Free can produce a lower subscription cost at every volume because it costs $0. The paid decision is justified by required functions, not by a stated note cap.
Teams, Practice, and Enterprise Pricing
The live US page presents one custom-priced Teams path. Heidi's help center describes Practice and Enterprise functions inside that organization path. No public US per-seat amount supports a reliable total.
Practice includes team template sharing, document and session sharing, session status, assistant roles, team Evidence guidance, centralized billing, onboarding, and broader integration access.
Enterprise adds organization controls such as SSO, multi-team management, service commitments, dedicated support, custom terms, and hosting options. Exact inclusions remain contract-specific.
Ask for the complete recurring and first-year cost. Include paid clinical seats, non-billable roles, minimums, onboarding, integration, support, training, data migration, security review, and renewal changes.
A custom quote also needs a clear plan name. Heidi uses Teams on the public card and Practice or Enterprise in supporting materials. The order form should state the exact included functions.
Plan Names Changed in February 2026
Heidi's plan-change notice explains why older reviews use different names. Heidi Pro became Scribe Plus for existing subscribers. The earlier Practice became Scribe Team.
Current Clinician combines paid Scribe with paid Evidence for an individual. Current Practice combines those functions with team features. The reused Practice name does not describe the older Practice plan.
Scribe Plus and Scribe Team are grandfathered tiers under current guidance. New availability is limited by region. Do not assume an older review's plan can be purchased by a new US account.
Existing subscribers should compare their billing screen with current marketing. A grandfathered price, weekly credit pool, or feature set can differ from a new Clinician or Practice offer.
EHR Access Can Change the Required Plan
Heidi publishes a broad integration directory with multiple EHR and practice-management partners. A vendor-wide directory does not mean every connection is included in every subscription.
Current plan guidance distinguishes Embedded and Connected integrations. Lite Embedded access may be available on Clinician depending on the EHR partner. Connected integrations require Practice or above.
Another Heidi EMR push article says its described section-linking workflow requires Practice or Enterprise. This is a concrete reason to verify the exact integration path.
Ask Heidi to identify the partner, integration type, required tier, regions, fields, user roles, implementation steps, fees, and support ownership. Put the confirmed scope in the quote.
Then test patient matching, section mapping, source attribution, failed transfers, duplicate records, correction, and final signature. An EHR logo does not prove that the required workflow is available.
Trial, Billing, Cancellation, and Refunds
Heidi advertises a 14-day Clinician trial. Current help guidance also describes a Practice trial. Trial options can depend on region, account history, and current plan.
The subscription guide says an expired trial returns to Free unless the user explicitly upgrades. Another temporary Evidence trial described in Heidi's plan-change notice does not automatically create a paid upgrade.
Read the exact checkout presented to the account. Record whether payment details are required, when charges begin, which plan follows the trial, and whether real patient use is approved.
Heidi's current terms say subscription fees are paid in advance. Subscriptions renew automatically unless canceled before the current period ends.
Cancellation takes effect after the paid period. The terms say partial subscription periods do not receive refunds or credits by default. Heidi can change fees with advance notice for a later period.
Monthly billing is available for individual subscriptions under current help guidance. Team billing follows the quoted arrangement. Proration and credits should appear before a plan change is confirmed.
Cancellation and data deletion are separate decisions. Plan downgrade can preserve account content while limiting future functions. Define export, retention, deletion, and record-continuity steps before rollout.
BAA and Security Review Are Part of the Cost
Heidi's HIPAA page says it makes a BAA available to every covered entity it works with. It also describes safeguards and US-hosted data for the US service.
These are vendor claims that require contract and deployment review. Confirm the contracting entity, covered users, product modules, effective date, hosting scope, retention, subprocessors, and incident obligations.
HHS cloud guidance says regulated entities generally need an appropriate BAA when a cloud provider handles ePHI on their behalf. The customer still performs its own risk analysis.
HHS does not endorse or certify specific products. A signed BAA does not prove correct notes, safe clinical use, sufficient records, valid coding, or compliance with every payer and jurisdiction.
Our AI scribe BAA guide covers permitted use, safeguards, retention, deletion, access, audit, breach, subprocessor, and termination questions. Legal and security teams should review the actual agreement.
The Cost Beyond the Subscription
Subscription cards show only one part of total cost. Measure the full route from authorized source to reviewed, transferred, and authenticated record.
- Configuration. Count template design, output rules, account settings, retention choices, devices, and integration setup.
- Clinical review. Measure corrections for identity, source, medications, findings, assessment, risk, instructions, orders, and follow-up.
- Record transfer. Time copying, field mapping, patient matching, failed transfers, duplicate prevention, and reconciliation.
- Governance. Include privacy, security, legal, clinical, records, procurement, payer, and training review.
- Parallel tools. Add systems retained for dictation, transcription, telehealth capture, coding, communication, or EHR workflow.
- Support and downtime. Count support contacts, delayed notes, unavailable devices, recovery, and fallback documentation.
- Team administration. Include onboarding, access changes, template ownership, audit review, and separation of duties.
- Exit. Include exports, deletion, template migration, record continuity, contract closeout, and retraining.
The local accuracy protocolshould use representative cases and qualified review. A polished sample note is not evidence for the practice's specialty, population, or workflow.
Clinical Responsibility Stays With the Professional
Heidi's own terms state that the service supports administrative processes. They require independent professional consideration and confirmation. The generated content should remain a draft until reviewed.
Verify patient identity, source attribution, symptoms, observations, medications, negations, orders, assessment, plan, follow-up, and chart destination. Resolve conflicts with the EHR before authentication.
CMS signature guidance says practitioners using scribe technology authenticate the entry for Medicare purposes. Other requirements vary by profession, payer, organization, setting, and jurisdiction.
A plan tier does not shift clinical responsibility. Evidence answers, coding functions, templates, and EHR transfer each need a review owner. No subscription establishes reimbursement or documentation sufficiency.
Which Heidi Plan Fits?
| Workflow | Plan to evaluate first | Reason | Decision check |
|---|---|---|---|
| Standard templates with few advanced actions | Free | Unlimited standard notes and 10 advanced credits monthly | Verify that required structure needs no customization |
| Repeated custom templates and advanced editing | Clinician monthly | Unlimited paid credits without annual prepayment | Measure workflow fit during the trial and paid month |
| Stable individual workflow for a full year | Clinician annual | $480 less than 12 monthly payments | Review renewal, refund, and exit terms before prepaying |
| Lite access through an eligible EHR partner | Confirm Clinician eligibility | Current guidance allows limited partner-dependent access | Get the integration type and fields in writing |
| Shared templates, assistant roles, or Connected integration | Practice quote | These functions sit in the current team path | Price every paid seat and implementation item |
| SSO, multi-team governance, or custom terms | Enterprise quote | Organization controls require negotiated scope | Compare security, service, support, and exit terms |
These are evaluation starting points. A higher tier can still fail the workflow. A lower tier can remain suitable when its standard tools match the approved process.
How Heidi Compares With ClinicFrame on Price
ClinicFrame appears here because it publishes this article and sells an alternative AI medical scribe. Its current pricing page lists $34.99 monthly or $335.88 annually. The annual price equals $27.99 monthly.
ClinicFrame Starter includes unlimited use, custom templates, in-person capture, web telehealth capture, dictation, patient records, note chat, and a BAA with each account.
ClinicFrame does not currently offer Heidi's native EHR integration paths or Heidi Evidence. A buyer who needs those functions should price the fitting Heidi tier and measure their effect on the complete workflow.
This pricing page should not choose the vendor. Use the full Heidi alternatives comparison for switching questions. Use the medical scribe cost guide for software, human, and virtual service economics.
An Eight-Step Heidi Buying Check
- List required note formats, documents, edits, Evidence functions, patient links, forms, team controls, support, and EHR actions.
- Map each requirement to Free, Clinician, Practice, or Enterprise. Mark partner-dependent and region-dependent functions as unconfirmed.
- Count advanced actions during a normal and peak month. Decide whether the Free 10-credit pool can support the approved workflow.
- Calculate annual cash cost, taxes, seats, integration, onboarding, parallel systems, administration, and exit work.
- Review the BAA, privacy and security materials, retention, subprocessors, support access, export, deletion, renewal, and refund terms.
- Test representative synthetic or properly authorized cases. Include hard audio, multiple speakers, specialty templates, and the actual devices.
- Measure correction, transfer, failure recovery, and authentication. Do not use note-generation speed as the only result.
- Choose monthly billing while fit remains uncertain. Choose annual billing only after the production workflow and exit terms are acceptable.
Our broader AI scribe selection guide can structure the pilot. Record sources, assumptions, measured results, open risks, owners, and the next review date.
Final Recommendation
Start with the workflow gate. Free is credible when standard templates and 10 monthly advanced credits are enough. Clinician is the individual path for repeated advanced work.
Monthly Clinician costs $150 and limits prepaid exposure. Annual billing lowers the monthly equivalent to $110 and saves $480 across 12 months. That saving matters only after fit is established.
Request a written team quote when shared workflows, full integration, SSO, or custom terms are required. Verify prices, plan names, taxes, and contract language before purchase.
Clinical, compliance, legal, competitor, and human review of this guide is still pending. No pricing tier changes the professional's responsibility for the final record.
