ClinicFrame runs as a native desktop app on macOS and Windows. Installing it takes a couple of minutes, and the app keeps itself up to date afterward so every clinician on your team runs the same version. Here is the full setup.
Download and install
Download the installer from the ClinicFrame page.
- On Mac: open the downloaded .dmg file and drag the ClinicFrame icon into your Applications folder, then open it from Applications.
- On Windows: run the setup file and follow the installer steps, then launch the app.
Sign in
You can sign in three ways: with your email and password, with Google, or with your CompliantChatGPT account if you already use it. If you prefer, the desktop app can hand sign-in off to your browser and bring you back automatically. Self-registration happens through the sign-up flow on the website; once your account exists, the desktop app signs you straight in.
Set up and test your microphone
The first time you open the app, it runs a microphone check with a live level meter. Grant the microphone permission when your operating system asks, then speak at a normal distance and confirm the level bars move. This ten-second check is the single best predictor of transcription quality, so it is worth doing before your first real visit.
On macOS, telehealth and meeting detection rely on two additional permissions (System Audio Recording and Automation). You only need those if you do video visits or want automatic call detection; the full walkthrough is in fixing recording permissions on macOS.
Automatic updates
ClinicFrame updates itself. When a new version is available you will see a banner. Recommended updates can wait; required updates install before your next session so the whole team stays on a consistent, supported build. You never have to hunt for a download.